Refund Policy

Version 1.0.0 — effective 19 July 2026

By checking the separate checkout acknowledgement, I expressly acknowledge that when the digital content is fully made available before 14 days at my separate request, I lose the right to withdraw at the time of delivery. The statutory rights and voluntary refund below remain unaffected.

Statutory rights

This policy does not limit a consumer’s right to remedy, price reduction, termination, damages or any other mandatory right. If the buyer does not request immediate delivery and acknowledge loss of withdrawal, the buyer may withdraw within 14 days by an unambiguous statement to [email protected].

Voluntary 30-day refund

In addition to statutory rights, Sinfin s.r.o. will refund the price of a consumer’s first HodlerKit licence when requested within 30 days after delivery. No reason is required. The request must identify the order and prove recovery authority through the secure procedure supplied by support; the recovery value must not be sent in ordinary email.

The voluntary refund can be used once per person, household and payment source. After refund, the licence, future updates, new activations and downloads end; the buyer stops using and deletes copies of the software. Reimbursement is made without undue delay and no later than 14 days after verification, through the same payment route where technically and legally possible, otherwise through an agreed route at no cost to the buyer.

Suspected abuse may be verified but cannot delay or limit statutory rights.